Suzanne Felt-Lisk

Suzanne Felt-Lisk

Senior Researcher
  • Quantitative and qualitative evaluations of health care quality measures and health information technology
Focus Areas
  • Health
  • Delivery System Reforms
  • Medicare
About Suzanne

Suzanne Felt-Lisk has expertise in health care quality improvement and health information technology (HIT).

Felt-Lisk directs the formative evaluation of Partnership for Patients, a project for the Center for Medicare & Medicaid Innovation in the Centers for Medicare & Medicaid Services (CMS), which aims to improve patient safety and reduce hospital readmissions. She is also co-principal investigator for an evaluation of one of the largest federal programs dedicated to improving health quality for Medicare beneficiaries, the Quality Improvement Organization Program, for CMS. In recent work, she served as the project director and co-principal investigator for a project for the Agency for Healthcare Research and Quality that gathered and synthesized information on a diverse set of HIT projects. In addition, Felt-Lisk has held leadership roles in a number of projects focused on health care quality, working with CMS and the National Committee for Quality Assurance to develop and operate the performance monitoring system for Medicare Health Support, a disease management program for beneficiaries with congestive heart failure or diabetes. She also led the design and implementation of surveys of quality improvement organizations and providers, as well as an analysis of the program infrastructure.

Before joining Mathematica in 1991, Felt-Lisk held positions in the U.S. General Accounting Office. In 2002, the Academy for Health Services Research and Health Policy selected her abstract as outstanding at its annual research meeting. In 2016, she was recognized at the CMS Quality Conference for her dedication to setting bold goals and ensuring better, smarter, and healthier care. Felt-Lisk is widely published in peer-reviewed publications, including Health Affairs and the American Journal of Managed Care, and serves on their review boards. She is a member of the American Evaluation Association, the Quality Interest Group Advisory Committee, AcademyHealth, and the National Committee for Quality Assurance Standards Committee. She holds a master’s of public administration degree from Nelson A. Rockefeller College of Public Affairs and Policy, State University of New York at Albany.


Key Projects
  • Partnership for Patients

    Mathematica conducted a formative evaluation and an impacts evaluation of this initiative. The formative evaluation included assessing and providing feedback on the progress of hospital engagement networks and their participating hospitals, and on the campaign overall, and suggesting ways to improve....