This brief describes current practices of human services programs for gathering feedback from families about their program, how programs infuse that input into program policies and service delivery, and program approaches to building trust with families throughout the feedback process.
Related Publications for Jeanette Holdbrook
Gathering and Using Family Input to Improve Child Support and Temporary Assistance for Needy Families Services: Approaches from the Human Services FieldSep 30, 2022
Integrating Workforce and Child Care Systems and Promoting SustainabilityJun 16, 2021
This brief shares grantee strategies and lessons learned through their systems integration and sustainability efforts
Providing Technical Assistance to Grantees Helping Families Navigate the Workforce and Child Care SystemsJun 16, 2021
This brief shares how Mathematica’s technical assistance team supported Strengthening Working Families Initiative (SWFI) grantees in their operation of SWFI programs.
Recruiting Parents for Entry into Middle- and High-Skilled EmploymentJun 16, 2021
This brief shares several strategies that Strengthening Working Families Initiative (SWFI) grantees designed and implemented to identify and enroll participants and help address these challenges.
Setting Achievable Training and Employment Goals and Demonstrating ProgressJun 16, 2021
This brief shares lessons learned from Strengthening Working Families Initiative (SWFI) grantees about setting achievable performance goals and demonstrating progress toward those goals.
Supporting Parents with Child Care During TrainingJun 16, 2021
This brief highlights some of the strategies that Strengthening Working Families Initiative (SFWI) grantees developed to connect participants to child care and lessons learned that may be helpful to organizations implementing similar programs.
Training and Credentialing Strategies to Support Working FamiliesJun 16, 2021
This brief presents some strategies that SWFI grantees implemented to provide trainings that met participants’ needs and to support them in achieving credentials.
How Retailers Responded to Taxes on Sweetened Beverages: A Tale of Two CitiesSep 16, 2019
This issue brief discusses how beverage retailers in Philadelphia, Pennsylvania, and Oakland, California, implemented excise taxes on the distribution of sweetened beverages and how they responded to the taxes by changing product prices, store inventory, and marketing strategies.