Provider Engagement Toolkit
U.S. Department of Health and Human Services, Center for Medicare & Medicaid Innovation
This toolkit explores how ACOs: 1) communicate with providers about the ACO as a value-based care organization, 2) use data to identify and address opportunities for improving care, 3) offer customized support to primary care providers (PCPs) and specialists, and 4) implement financial incentives.
This is the third toolkit in a broader series of resources that explore different aspects of how ACOs operate to provide value-based care. This toolkit highlights an array of provider engagement strategies that Medicare ACOs use to engage health care providers in the ACO and in quality improvement activities. ACOs encourage providers to see the organization as a trusted partner in improving care delivery by fostering transparent communication about ACO goals and strategies, offering providers customized support and resources, and incentivizing high-level performance improvements through shared savings distributions.