Summary of Literature Review: Challenges and Strategies Used to Operate Unemployment Insurance Programs During the Great Recession
Operational demands on states’ unemployment insurance (UI) systems dramatically increased during and after the Great Recession. Most immediately, a wave of unemployed workers became eligible for UI benefits during the Great Recession, and states’ UI systems served an unprecedented influx of claimants. The unemployment rate increased from 4.7 percent in November 2007 to 9.5 percent in June 2009, the official end of the Great Recession. This report summarizes key challenges and strategies of states operating UI programs during the Great Recession and its aftermath.