Testing Case Management in a Rural Context: An Impact Analysis of the Illinois Future Steps Program

Testing Case Management in a Rural Context: An Impact Analysis of the Illinois Future Steps Program

Findings from the Rural Welfare-to-Work Strategies Demonstration Evaluation
Published: Sep 17, 2008
Publisher: Princeton, NJ: Mathematica Policy Research

Associated Project

Rural Welfare-to-Work Strategies Demonstration Evaluation

Time frame: 2000-2008

Prepared for:

U.S. Department of Health and Human Services, Administration for Children and Families

Clients

OPRE Logo

Authors

Alicia Meckstroth

Andrew Burwick

Andrew McGuirk

Michael Ponza

Shawn Marsh

Zhanyun Zhao

Justin Wheeler

This report presents 30-month impact analysis findings for the Illinois Future Steps program, an employment-focused case management program in rural, southern Illinois. By teaming the welfare agency with a regional community college, Future Steps aimed to connect people with services and employment. Future Steps had few positive impacts on employment, self-sufficiency, and well-being. Implementation challenges included limited ties with local employers and difficulty retaining and supporting qualified staff. Moreover, the program was not able to capitalize on job-training and employment resources available through its community college partner. In addition, case management may have helped clients address barriers to work and self-sufficiency, but many obstacles remained. Expanded job opportunities and infrastructure improvements may be needed to overcome persistent barriers to self-sufficiency common in depressed rural areas.

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