ACO Operational Elements Toolkit

ACO Operational Elements Toolkit

Learning Systems for Accountable Care Organizations
Published: May 31, 2021
Publisher: Baltimore, MD: U.S. Centers for Medicare & Medicaid Services
Associated Project

Learning Systems for Accountable Care Organizations

Time frame: 2013-2020

Prepared for:

U.S. Department of Health and Human Services, Center for Medicare & Medicaid Innovation


Sonya Streeter

Ethan Jacobs

Key Findings

Many ACOs have established efficient and sustainable operations that support progress toward achieving their quality and financial goals. In exploring ACOs’ development and implementation of elements to support operations, this toolkit examines how ACOs:

  • Establish strategic partnerships to strengthen or expand the organization
  • Understand beneficiary care needs and preferences
  • Harness data to improve performance and support quality reporting

This toolkit presents a collection of fundamental strategies that Medicare ACOs use to deliver value-based care when beginning or refining operations. Key elements that support ACO operations include:

  • Forming strategic partnerships
  • Understanding beneficiary care needs and preferences
  • Harnessing data

This is the fifth and final toolkit in a broader series of resources that explore different aspects of how ACOs operate to provide value-based care.

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