Montefiore Accountable Care Organization's Provider Engagement Strategy (Case Study)

This case study describes the strategy used by Montefiore Accountable Care Organization (ACO) to engage physician practices in quality improvement activities. The strategy consists of two parts: (1) a pair of assessments for new physician practices interested in joining the ACO and for existing ACO participants in order to identify opportunities and infrastructure needs for quality improvement and (2) ongoing information-sharing and technical assistance for practices to help them improve their performance on NGACO Model quality measures and implementation of health information technology and population health management tools and applications.

Montefiore ACO found that this strategy improved performance on a number of measures. Montefiore ACO’s experience is valuable for ACOs that want to engage providers in quality improvement activities.