Using Behavioral Insights to Help Employers Resolve OSHA Citations: Trial Design and Findings (Final Report)

DOL Behavioral Interventions Project Final Report
Publisher: Princeton, NJ: Mathematica Policy Research
May 31, 2017
Greg Chojnacki, Jonah Deutsch, Samia Amin, Irma Perez-Johnson, Matthew Darling, and Jaclyn Lefkowitz

Key Finding:

  • Changes informed by behavioral science were made to Occupational Safety and Health Administration's (OSHA’s) citation process, and this increased employers’ rate of response to the citations by 3.9 percentage points in Phase 1 of the intervention and 5.4 percentage points in Phase 2. In Phase 2 under the new process, employers were 4.4 percentage points less likely to be referred to the national office for debt collection.

This report provides findings from Mathematica’s behavioral insights study conducted for the U.S. Department of Labor’s Occupational Safety and Health Administration (OSHA).


Behavioral Interventions for Labor-Related Programs


U.S. Department of Labor

Time Frame


Senior Staff

Gregory Chojnacki
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Jonah Deutsch
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