Behavioral Interventions for Labor-Related Programs

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U.S. Department of Labor

To improve working conditions and increase opportunities for American workers, the U.S. Department of Labor’s (DOL) agencies and programs must effectively engage with the people and organizations they serve.

image of brain The designers of DOL programs—which address issues such as employment, training, unemployment insurance, occupational health and safety, protection of workers’ rights, and enforcement of labor laws—usually assume that people make decisions after fully considering their options and then act on those decisions. However, behavioral science shows that this assumption can often be wrong. People procrastinate and forget to do important tasks. Too many choices and small hassles can overwhelm them.

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Jonah Deutsch

Jonah Deutsch

Senior Researcher

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