Provider Engagement Toolkit

Provider Engagement Toolkit

Learning Systems for Accountable Care Organizations
Published: Jul 13, 2020
Publisher: Baltimore, MD: U.S. Centers for Medicare & Medicaid Services
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Associated Project

Learning Systems for Accountable Care Organizations

Time frame: 2013-2020

Prepared for:

U.S. Department of Health and Human Services, Center for Medicare & Medicaid Innovation

Key Findings

This toolkit explores how ACOs: 1) communicate with providers about the ACO as a value-based care organization, 2) use data to identify and address opportunities for improving care, 3) offer customized support to primary care providers (PCPs) and specialists, and 4) implement financial incentives.

This is the third toolkit in a broader series of resources that explore different aspects of how ACOs operate to provide value-based care. This toolkit highlights an array of provider engagement strategies that Medicare ACOs use to engage health care providers in the ACO and in quality improvement activities. ACOs encourage providers to see the organization as a trusted partner in improving care delivery by fostering transparent communication about ACO goals and strategies, offering providers customized support and resources, and incentivizing high-level performance improvements through shared savings distributions.

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