We use human-centered design to understand people's needs, solve problems, and improve programs with innovative solutions.
In this high-stakes moment, addressing the seemingly endless cascade of challenges can seem overwhelming. Using human-centered design (HCD) in tandem with Mathematica’s expertise in advanced analytics, the healthcare system, and human services programs, we guide our clients to the heart of the problem, then iterate together towards effective, efficient solutions that meet the real needs of your stakeholders.
It's never been more important to be human-centered.
In our technology-driven world, it’s important to stay human-centered. Talk to one of our experts to see how we can take an HCD approach to solving your most complex challenges.
Connect with an ExpertOur HCD model is three pronged:
Understand needs. No one understands a problem better than the person experiencing it. By empathetically exploring stakeholders’ experiences using open-ended, techniques, we elicit the needs your stakeholders didn’t even know they had. Only by first understanding the real problem can we begin to find solutions.
Ideate with stakeholders. A deep understanding of stakeholders and proper definition of the problem is the starting point for innovation. We create diverse teams and work directly with you and your partners to generate possible solutions.
Test, refine, and implement. How do you know if you got it right and make it better if you’re not quite there? Try it out. We stay agile, collaborating closely with clients to develop solutions that drive meaningful impact.
WEBINAR
Ask Mathematica Anything… About Human-Centered Design
In an interactive, conversational webinar, Mathematica’s Ben Fischer discussed using human centered design to support public program improvement and stakeholder engagement.
EVIDENCE & INSIGHTS
Project
Fostering Shared Services Among Public Health Agencies for the Data Modernization Initiative
Mathematica is using human-centered design to inform a broader strategy for fostering shared services among public health agencies.
Learn moreRelated Staff
Benjamin Fischer
Senior Managing Consultant; Co-Lead, Health Human-Centered Design Practice
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Amy Wodarek O’Reilly
Principal Managing Consultant; Co-Lead, Health Human-Centered Design Practice
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