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Explore PartnershipNyna Williams’s research focuses on health care quality, transparency, and value-driven health care, and on health care consumer issues, especially engagement of patients and other stakeholders in health-related decisions. She provides thought leadership regarding patient engagement in health decisions.
Before joining Mathematica in 2008, Williams spent six years at the Centers for Medicare & Medicaid Services (CMS), first as a social science research analyst and then as director of the division that conducted formative consumer research and assessment research in support of CMS communication activities. Prior to joining CMS, she had 14 years of experience conducting health behavior research while holding academic and research positions at the University of Illinois at Urbana-Champaign, the State University of New York College at Buffalo, the Institute for Community Research in Hartford, Conn., the University of Connecticut at Storrs, and the University of Hartford.
She holds a Ph.D. in social psychology from Columbia University.
Care management has the potential to improve quality of care and health outcomes for chronic conditions, but questions remain about how patients perceive care management.
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