An Institutional Analysis of American Job Centers: One-Stop Operators of the AJC System

An Institutional Analysis of American Job Centers: One-Stop Operators of the AJC System

Published: Apr 30, 2018
Publisher: Oakland, CA: Social Policy Research Associates
Download
Associated Project

Institutional Analysis of American Job Centers

Time frame: 2013-2016

Prepared for:

U.S. Department of Labor

Authors

Kate Dunham

Deborah Kogan

To systematically document key characteristics and features of American Job Centers (AJCs), Mathematica and its partners—Social Policy Research Associates, The George Washington University, and Capital Research Corporation—conducted the Institutional Analysis of AJCs for the U.S. Department of Labor.  This paper describes the role and activities of One-Stop Operators in the AJC system based on site visits to 40 comprehensive American Job Centers (AJCs). It provides an overview of the types of entities that served as Operators, the roles that Operators played, common supervision models, and the key activities of AJC managers in day-to-day center operations. It concludes with a description of Workforce Innovation and Opportunity Act (WIOA) One-Stop Operator requirements and identifies some general issues and challenges identified by local areas as they prepared to implement the new One-Stop Operator requirements.

Follow the Evidence

Interested in the most current findings from Mathematica? Subscribe to our bi-weekly newsletter, Evidence & Insights, to stay up to date with the issues that matter to you.

Sign Me Up