Testing Incremental Improvements to Program Enrollment: An Example of How RPG Projects Can Use the Learn, Innovate, Improve Framework
U.S. Department of Health and Human Services, Administration for Children and Families, Administration on Children, Youth and Families, Children's Bureau
This brief shows an example of how an RPG team could use each phase of LI2 to improve program enrollment:
- Learn phase – collected data to better understand the problem and its root causes
- Innovate phase – held strategy sessions to generate potential strategies to test
- Improve phase – conducted road tests of the strategies and gathered data on their success
The evaluation technical assistance brief provides an example of how RPG project and evaluation teams can use Learn, Innovate, Improve (LI2)—a continuous quality improvement framework. The example demonstrates how an RPG team might implement the three phases of LI2 to address the challenge of lower-than-expected referrals and enrollment for the program group. Through the process, the team learns more about the challenge and its root causes, identifies potential strategies to address the challenge, and tests the strategies and assesses their success using data. This brief is a companion to two related briefs: the first describes what happens in each phase of LI2, and the second describes how data collected for RPG evaluations can be used for LI2 and other CQI processes.